JLRFG Loyalty Program PROGRAM DESCRIPTIONWe are pleased to announce the JLR Financial Group (JLRFG) Loyalty Client Cash Program on select JLR models. PROGRAM SPECIFIC NOTES NEW RDRs in BBSS only are eligible. Vehicles cannot be sold over MSRP. No MSRP mark-up permitted.o If JLR Accessories are added to a vehicle prior to sale, retailer must submit itemized documentation (receipts) of each accessory. The total amount of the accessories should equal the difference between MSRP and the contract's selling price Full incentive must be itemized as a rebate on the contract. Client does not need to dispose of currently leased or owned model in order to be eligible for incentive. Owner Loyalty vehicle must have been owned by client for a minimum of 30 days to be eligible for incentive. Client must lease or finance the new vehicle with Chase for a minimum of 90 days in order for the retailer to retain loyalty incentive. Clients are eligible if they owned/leased any MY16-MY24 JLR model, within the last 12 months. You can access customer list in GRP 2.0(step by step instructions shown in Accessing Customer List bulletin later in this bundle). Please note this is available for all states except CA, IL, MD and VT. If you are able to find your clients name in this list, you do not need to reach out to ROA in order to confirm eligibility. The owner loyalty incentive is not limited only to the clients located in the GRP2.0 list. To request a PIN, please go to the JLR Owner Loyalty Pin Request Form, (instructions on how to access this form can be found on the following bulletin titled, Owner Loyalty New Request Form Manual.) Incentive is ONLY compatible with: o JLRFG Unsubvened/Subvened Leases and APR Incentives claims must be submitted no later than 60 days after RDR. RETAILER ELIGIBILITYAll authorized JLR North America Retailers Retailers may choose not to participate BBSS SALES TRANSACTIONNEW LEASENEW RETAILBBSS SALE CATEGORIESEligible Sales Categorieso Individual (new)o Corporate (new) Eligible Transaction Typeo JLRFG (Chase) Unsubvened/Subvened Leaseo JLRFG (Chase) Unsubvened/Subvened APRCLAIM PROCESSBBSS Claim: Please use the Owner Loyalty PIN to claim the incentive. Retailer must provide the following to ROA after the incentive has been claimedto receive incentive payment: 1. JLR Client Cash Receipt Acknowledgment Form, signed by client.2. Contract

All pages of the signed finance or lease contract, clearlyshowing the full amount of the incentive itemized on the rebate line andthe selling price is NOT over MSRP.3. Proof of OL VIN (insurance card, registration)-Documentation showingthat the client has owned the OL VIN within the past twelve months.4. Bill of Sale / Buyers/Lease Order signed by client. Client signatures must match on all documents. Submit via email to roa@jaguarlandrover.com. Documentation should NOT be sent to ROA until after the VIN is RDRd in BBSSand the Owner Loyalty Incentive has been CLAIMED. After verification by ROA, payment will be approved. Incentives claims must be submitted no later than 60 days after RDR. RECORDS RETENTIONAs proof of authentication, for each VIN reported sold under this program, the Retailer must retain the following documentation for no less than two years: 1. Copy of the sales contract.2. Proof of Identification (driver's license, vehicle registration, insurance card).3. Client Cash Receipt Acknowledgment Form4. Proof of Ownership (title, registration, or insurance card) STANDARD PROGRAM NOTESAny Incentives and/or Business Builder paid will be charged back if therequirements in the JLR "Contests and Incentives Standard Eligibility Rules for Retail Programs" are not followed. JLR reserves the right to change or suspend this program at any time.